Privacy Policy
How we handle your data with the highest degree of security and transparency.
Effective Date: January 1, 2026
At Fluxive, we take your privacy seriously. This policy describes how we collect, use, and handle your data when you use our website, products, and services, including the Fluxive Bridge and Operator OS.
01. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, request customer support, or communicate with us.
- Account Information: Name, email address, password, and company details.
- Usage Data: Information about how you use our services, including log files, device information, and IP addresses.
- Cookies: We use cookies to improve your experience. See our Cookie Settings for more details.
02. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send related information.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests.
03. Data Sharing
We do not share your personal information with third parties except as described in this policy. We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (see our Sub-processors page).
04. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Our underlying CALM architecture is built on Zero-Trust principles.
05. Your Rights
You have the right to access, update, or delete your personal information. You can do this by logging into your Machineforce Launch account or contacting us directly via the Operator Support hub.